Long hours, staffing shortages, increased workload, change and uncertainty have left many working in health care feeling deflated.
The Vernon Jubilee Hospital Physician Society (VJHPS), with support from the Special Services Committee of Doctors of BC, hosted RESET 2022, a conference for physicians, health care professionals and health care leaders, on October 21, 2022, at Four Points by Sheraton in Kelowna.
Four internationally recognized speakers addressed the causes of burnout and what could be done on a personal level to affect cultural change within the health care sector.
Dr. Jillian Horton, author of the national bestseller We are All Perfectly Fine: A Memoir of Love, Medicine and Healing, and a regular contributor to the LA Times, Globe and Mail, Maclean’s and the Toronto Star, discussed burnout and how narratives are an effective mechanism for engagement and cultural change. View Dr. Horton’s virtual presentation here.
Joining the conference virtually from Scotland, Dr. Chris Turner, a consultant in emergency medicine at University Hospitals of Coventry and Warwickshire and co-founder of Civility Saves Lives in the UK addressed the effect of incivility on team performance and patient care. View Dr. Turner’s virtual presentation here.
In her interactive workshop, Kelowna’s Beth Hanishewski, owner of Mindset Coaching and co-owner of the transformational online program The Alive Revolution, explored the foundations of resiliency, leading participants through a powerful assessment tool and a resiliency toolkit so those working in the healthcare sector could face daily challenges with confidence and courage.
Faith Wood, principal of Vernon’s Inspiring Minds Consulting, noted that impatience, brusqueness and polarizing opinions have become an epidemic. Wood’s interactive workshop provided concrete strategies for respectfully communicating expectations, boundaries and gratitude as well as tactics to avoid shutting up, breaking up or blowing up when confronted with impoliteness, unprofessionalism and disrespect.
Dr. Andrew Sellars, North Okanagan Senior Medical Director, and Dr. Julian Sernik, orthopedic surgeon, chat between conference sessions.
Dr. Yann Brierley, North Okanagan Lab Director, prepares for an interview with Global News. View the Global News clip here.