Special Event…Dinner and a Movie! May 31
This event is now SOLD OUT.
Civility in Health Care – Why Civility Matters in a Complex World.
Starring Dr. Chris Turner, MB ChB 1992 University of Edinburgh
Have you ever had a professional interaction that has left you feeling disrespected or left you feeling distracted and not performing at your best? It turns out that this isn’t just you, it’s all of us.
Excellent healthcare is dependent on teams, and teams work best when all members feel safe and have a voice. Civility between team members creates that sense of safety and is a key ingredient of great teams. Incivility, on the other hand, robs teams of their potential. The impact of rudeness spreads through a team like a ripple in a pond, impacting everyone:
– 80% lost time worrying about the rudeness
– 78% reduced their commitment to work
– 63% lost time avoiding the offender
– 48% reduced their time at work
– 38% reduced the quality of their work
– 25% took it out on others, including customers
– 12% left
Dr. Chris Turner is a consultant in emergency medicine at University Hospitals of Coventry and Warwickshire, England. His interest in governance and highly performing teams has led him on a journey from being blame and process-focused to something completely different – Civility Saves Lives, a campaign that aims to raise awareness of the impact of behaviour on performance. Over the last few years this idea has gained momentum and traction across healthcare and beyond including at Vernon Jubilee Hospital where the “Civility Matters” project, led by Dr. Yann Brierley, is now in full swing.
This special CME presentation is the video recording of Dr. Turner’s key note presentation at the VJH Physician Society’s RESET 2022 Conference.
Event is open to physicians, midwives, NPs as well as IH Leaders/Dyad Partners.
5:30 pm – CME opens, networking
6:00 pm – Dinner
6:15 – 7:30 pm – Movie “Civility in Health Care”
7:30 – 8:00 – Dessert, discussion
Event Details
Address: Vernon Prestige Hotel, 4411-32 Street Vernon, BC V1T 9G8
Email: administrative@vernonphysiciansociety.ca
Food: Main course option 1: AAA Braised Beef Short Ribs, mashed potato, seasonal veg and Au Jus, Main course option 2: Grilled Chicken Breast topped with Ham & Swiss Cheese, mashed potato and seasonal veg, Main course Veg/Vegan option: - Grilled tofu with vegetables and noodles in coconut pad Thai sauce (Please Note Any Food Allergies.)
Spaces: 24
Available: 24
Event Dates
Start Date: 31 May 2023 05:30 PM
End Date: 31 May 2023 08:00 PM